Mr. LDAP: The data centre management automation is the first step on ITIL successful

Home Source: http://www.ithome.com.tw/itadm/article.php?c=44140

One of LDAP initiators, Opsware’s CTO Timothy A. Howes believed that data centre management automated in the future, which will be the important component for all enterprise’s application.

He pointed out that similar ITIL framework establishment, if it does not have the automated management tool support, the enterprise will be very difficult to succeed. Along the enterprise's equipment more and more, the automated management's procedure is more important.

He believes that the data centre automated management is the most important factor. Generally the reason on enterprise defeat ITIL's induction, because of the user does not follow the standard which the enterprise formulates. The enterprise writes down a thick standard, gives the user it, but very difficult to request the user to follow this standard completely. But the data centre automation management's tool, it can actually achieve the function on user management to follow these standards truly. Therefore I thought that the enterprise needs to make the first step on ITIL, besides understood what application need to be manage, how many entities and visual equipment needs to manage, a very important point is the data centre automation management the tool must be used on the management, then can let person's factor fall lowly.

Along the enterprise’s entity and visual equipment more and more, we believed that if the enterprise does not understand the application that between the integrity connection of foundation construction and relational scheme, it is very hard to manage the data centre. We need to understand which equipment being used in the data centre? And defines the relations clearly, and then we can see the whole picture of the entire enterprise IT the construction. Only the automated management tool can achieve on this scenario. Only that way can provide the high efficiency of the environment for enterprise manage their data centre.

In the 90s, the enterprise spends in data centre management cost possible only half in present, but now is different, the enterprise spends in data centre equipment's management already increased largely. This representative the automated management's software is able to reduce the cost on enterprise’s data centre management.

Most enterprise data center's visibility is very low now, manages network's IT personnel possibly only to know that the network equipment's condition, server's IT the personnel possibly only know server's condition, that mean is nobody can see the comprehensive operation condition, when enterprise's application crash, each personnel attempt to solve the problem base on the condition which they know, this usually is invalid. But the automated management's tool can provide higher visibility and ability to support the enterprise finding the problem quickly, and then solving the problem.

The automated management on data center provides the same information to the IT department and support the different team worker can see the complete picture which related with the program and the hardware equipment. Therefore inducts the automated management procedure is very important; it can support the personnel to discover certain application program potency is lower. But the most enterprises do not like changing the pattern on their existing work flow, therefore inducts the automated management data center tool should be comes gradually, regarding the demand, enterprise can starts from server's management first, then works as in the future when network equipment more and more, then start from the network equipment's automated management. For this way, the enterprise possibly does not to change, but inducts part of the automated management, actually paved the way for the enterprise future change, the impact can also be small.

Enterprise should think about how using the data centre automated management's tool change the existing construction quickly, and change resources' assignment to supply the flow changing, reduces the enterprise in the management maintenance cost.

In my point of view, the data center automated management is support the personnel monitor all the equipments. Solve problem within a short time, and less impact on the business operation. Also reduce the maintenance cost in the long-term perspective.